Hi, I'm Dhruvika đź‘‹
Software Engineer | I love building things and helping people.
DS

About

Hi, I'm Dhruvika Solanki, a Software Developer with a Bachelor of Science in Computer Science from Memorial University of Newfoundland (Class of 2023). Skilled in crafting efficient software solutions, I'm eager to contribute to impactful projects and continue my growth in the field. Let's connect and explore potential collaborations! Download my Resume

Work Experience

I

Immigration, Refugees and Citizenship Canada

Apr 2023 - Present
Client support center agent
Managed a high volume of client inquiries, averaging over 150+ per month, with a remarkable resolution rate of 95%, showcasing exceptional problem-solving skills and efficiency in addressing client needs promptly and effectively. Conducted thorough analysis of client feedback to identify recurring issues and pain points, leading to the implementation of targeted improvements in service protocols, resulting in a tangible enhancement in overall service quality and client experience.
M

Memorial University, Newfoundland and Labrador

Sep 2022 - Apr 2023
Student Assistant
Conducted orientation sessions, enhancing new student onboarding experiences. Managed data entry and administrative tasks with 100% precision and timeliness.Facilitated student workshops, increasing attendance and engagement by 20%.

Education

M

Memorial University, Newfoundland and Labrador

2019 - 2023
Bachelor’s of science, Computer Science

Certifications

S

Social Media Simternship

2023
Social Media Simternship™
A

Agile Principles and MethodologiesAgile Principles and Methodologies

2023
Canada School of Public Service | École de la fonction publique du Canada
E

Embracing the Cloud for Business Efficiency

2023
Canada School of Public Service | École de la fonction publique du Canada

Skills

React
Next.js
Typescript
Node.js
Python
Go
Postgres
Docker
Kubernetes
Java
C++
My Projects

Check out my latest work

I've worked on a variety of projects, from simple websites to complex web applications. Here are a few of my favorites.

Average Irish Rent Prices

Average Irish Rent Prices

The project visualizes average rent prices in Ireland from 2008 to 2021, highlighting trends and changes over time.

Tableau
Website
Call Center Dashboard

Call Center Dashboard

Insightful and interactive Call Center Dashboard designed in Tableau.

Tableau
Website
Hackathons

I like building things

During my time in university, I attended 3+ hackathons. People from around the country would come together and build incredible things in 2-3 days. It was eye-opening to see the endless possibilities brought to life by a group of motivated and passionate individuals.

  • H

    Hacking Health St. John's Hackathon 2019

    Faculty of Medicine, Memorial University, St. John's

    Worked on a mobile application which communcicates a victims medical data from inside an ambulance to doctors at hospital.
  • H

    Hack The North

    Waterloo, Ontario

    Worked on the front end for a mobile application which delivers university campus wide events in real time to all students.
  • F

    FirstNet Public Safety Hackathon

    San Francisco, California

    Developed DermiDoc, an app in which you take a picture of a physical wound, and the app returns common solutions or cures to the injuries or diseases.
    Github
Contact

Get in Touch

Want to chat? Just shoot me a dm with a direct question on twitter and I'll respond whenever I can. I will ignore all soliciting.

LinkedIn